Any questions? Get the answers here

Thank you for your interest in OKPAY.
We are making every effort to provide for a simple, intuitive environment. If you have questions, please use the resources below to get the answers:

Frequently Asked Questions

Top FAQs:
Q: I want to verify my OKPAY account, what is the procedure?
Q: I have uploaded the required documents, how long does it take to verify my account?
Q: Why I did not receive an SMS message on my mobile phone?
Q: When I will receive my OKPAY Debit Card?
Q: How do I fund my OKPAY account?
Q: How to convert my funds back to cash?
Q: Where can I find my OKPAY account banking details?
Q: I would like to establish partnership relations with OKPAY
Q: How can I start accepting OKPAY payments on my website?
Q: Someone claims to have sent a payment to me but funds do not appear in my account. When will I receive the payment?
For more questions and answers please see the

Frequently Asked Questions section of our site.
If you did not find the answer to your question in the FAQ, try searching our website using "Search" on the menu bar (top right-hand corner).

Email Support

If you have a question that is not answered in the FAQ or elsewhere on the website, please contact us by creating an email support ticket. We welcome any feedback from our customers and site visitors.

Create a Support Ticket
We are ready and willing to help you realize the exciting possibilities available to you in every OKPAY service that you use.